Nokia Job Openings For Freshers/Exp Candidates For Senior Engineer/Lead Engineer Positions in Bangalore Locations.Interested and Eligible Candidates Apply link Details Below Mentioned.Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.
Nokia Job Openings For Freshers/Exp
Company Name : Nokia India Pvt.Ltd
Designation : Senior Engineer/Lead Engineer
No Of Positions : Multiple
Qualification : Any Graduates
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Experience : Freshers/Exp
Location : Bangalore
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Salary : As Per Industry
Job Description :
- Create and maintain customer relationships on a day-to-day basis. Maintain high level of customer satisfaction by providing services fully compliant with the SLA.
- Troubleshoot, diagnose, and suggest/perform corrective or preventative maintenance actions on problems reported by customers. Escalate to subsequent support level as needed. Use and provide appropriate CARES and outage documentation, contribute to/review upgrade guides and other procedural documentation.
- Act as “Outage Manager” by identifying the impact of the outage and changes made to the customer network.
- Ensure outage situations are documented per guidelines to meet contractual root cause analysis obligations.
- Provide pragmatic and effective recovery. Manage and communicate the related risks.
- Provide appropriate follow-up to customers.
- Supply input to and use the knowledge management tools. Proactively share knowledge. Ensure every trouble
- identified is adequately documented for tracking purposes and learning opportunities.
- Identify and collaborate with knowledgeable internal resources to understand and resolve technical issues.
- Interface with product business division (level 3/TEC Technical Expertise Center).
- Communicate clearly and concisely
- Customer focus
- Decision making
- Managing execution
- Negotiating skills
- Problem solving
- Verbal communication
Technical Skills & Knowledge :
- Broad MultiVendor Product knowledge is must ( SR7x50, Cisco & Juniper Routings)
- Engineering background or equivalent experience
- Experience in telecom technical domains ( working knowledge with Internet Service Provider’s network)
Product troubleshooting knowledge for a specific technology, Must be IP expert, minimum of 4-6 years of working knowledge in MPLS, MPLS Services(VPLS, VPRN) ,L2 switching, OSPF, ISIS, BGP, Multicasting, QOS, Basic Knowledge on Standards, RFCs.
Company Profile :
From its beginning in 1865 as a single paper mill operation, Nokia has found and nurtured success in several sectors over the years, including cable, mobile devices, paper products, rubber boots and tires, and telecommunications infrastructure equipment. Candidates must have demonstrated the ability to timely, appropriately, and effectively deal with customer issues and conflict.
Nokia’s sector-by-sector success over the years has mirrored its geographical rise: from a Finnish-focused company until the 1980s with a growing Nordic and European presence; to a bona fide European company in the early 1990s; and onto a truly global company from the mid-1990s onward. With the acquisition of Alcatel-Lucent in 2016, we further deepen and widen our global reach. Nokia has been producing telecommunications equipment since the 1880s – almost since telephony began.
Apply Mode : Online
Last Date to Apply : On May 2017
Website : www.nokia.com
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