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Mphasis Walkin Interview For Freshers/Exp – www.mphasis.com

Mphasis Walkin InterviewMphasis Walkin Interview For Freshers/Exp Candidates For Associate/Senior Associate Positions in Pune Locations.Interested and Eligible Candidates can attend For Walkin Interviews on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.

Mphasis Walkin Interview For Freshers/Exp

Company Name : Mphasis

Designation : Associate/Senior Associate

No Of Positions : Multiple Posts

Qualification : Any Graduates

Experience : 0 – 5 Years

Location : Pune

Salary : Rs 50,000 – 1,50,000 P.A

Job Description :

  • Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs
  • Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
  • Update users about request status and close request when users are satisfied with solutions
  • Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices,
  • VPN, VOIP and share point as per guidelines in the knowledgebase.
  • Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups

Company Profile :

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence.

Apply Mode : Walkin

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Walkin Date : 17th to 18th April 2017

Walkin Time : 10:00 AM

Also Read As : Upcoming Walkins In Mphasis

Venue Details :

Mphasis, EON free zone,
Cluster C, Ground Floor, Wing 2,
Kharadi, Pune 411014

Website : www.mphasis.com

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