Genpact Walkin Interview For Freshers/Exp.Further details For this Job is Total no of Vacancies, Education Qualification, Experience Details, Location of Job and Detailed Description etc,. Genpact Walkin Interview for All graduates as soon as possible and given details as below.
Genpact Walkin Interview For Freshers/Exp
Company Name : Genpact India
Designation : Associate/Senior Associate
No Of Positions : Multiple Jobs
Qualification : Any Graduates
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Experience : 0 – 1 Years
Location : Kolkata
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Salary : INR 1,25,000 – 3,00,000 P.A
Job Description :
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Excellent communication skills.
- Any customer service/voice experience
- Sales Oriented – Needs to know how to upsell additional products.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills – Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
Recruitment Process :
Company Profile :
Genpact stands for “generating business impact.” We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. The result is advanced operating models that foster growth and manage cost, risk, and compliance across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization.
Genpact began in 1997 as a business unit within General Electric and this heritage contributes to our deep understanding of process. As GE made Lean and Six Sigma pervasive, Genpact applies this same industrial engineering ethos to business processes operations. Built with this single-minded passion for process science and operational excellence.
Apply Mode : Walkin
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Walkin Date : 9th March 2017
Walkin Time : 10:00 AM
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Venue Details :
Asyst Park, Genpact, 6th floor,
GN 37/1,Sector V, Salt Lake,
Kolkata 700 091(Behind Backstage)
Website : www.genpact.com
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