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Capgemini Job Openings For Freshers – www.capgemini.com

Capgemini Job OpeningsCapgemini Job Openings For Freshers Candidates For Service Desk – Associate Positions in Bangalore, Kolkata, Noida Locations.Interested and Eligible Candidates Apply link Details Below mentioned. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.

Capgemini Job Openings For Freshers

Company Name : Capgemini

Designation : Service Desk – Associate

No Of Positions : Multiple

Qualification : BBA, BCA and B.Com

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Experience : Freshers

Location : Bangalore, Kolkata, Noida

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Salary : Rs 1,80,000 P.A

Job Description :

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Skill Set Required:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment

Company Profile :

With more than 180,000 people in over 40 countries, Capgemini is a global leader in consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.

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