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Accenture Walkin Interview For Freshers/Exp – www.accenture.com

Accenture Walkin InterviewAccenture Walkin Interview For Freshers/Exp Candidates For Associate/Senior Associate Positions in Hyderabad Locations.Interested and Eligible Candidates can attend For Walkin Interviews on Given Dates. Further Details Like Total no of Vacancies, Education Qualification,Experience Details, Location of Job and Detailed Description of Job is Given Below.

Accenture Walkin Interview For Freshers/Exp

Company Name : Accenture

Designation : Associate/Senior Associate

No Of Positions : Multiple

Qualification : Any Graduates

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Experience : 1 – 4 Years

Location : Hyderabad

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Salary : Best In industry

Key Responsibilities / Activities:

  • Provide technical support & customer service to customers through Calls, Email & Chat request.
  • Educate the customers on product usage, from the basics to best practices.
  • Provide product, troubleshooting & workflow guidance and training to new hired / newbies in the support team.
  • Coordinate with cross-functional teams to achieve the highest level of customer satisfaction.
  • Serve as a point of contact for projects led by escalation management team to improve customer experience.
  • Work on internal product initiatives like process automation, product improvement and development under client’s direction.
  • Independently identify, troubleshoot, document, categorize and replicate customer problems.

Skills Requirements:

  • Graduates in any discipline are eligible.
  • Minimum 6 months of Experience in technical/customer support environment, Phone Support, Chat Support & Email Support, preferably supporting web-based products
  • Excellent verbal, Written, and interpersonal communication skills
  • Ability to troubleshoot and resolve technical problems individually or in a team environment
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Strong collaboration, Organization and the ability to work well in teams are required
  • Demonstrated creative problem-solving approach and strong analytical skills
  • Flexible working in 24*7 Shift Environment

Company Profile :

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world’s largest delivery network.

The works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Apply Mode : Walkin

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Walkin Date : 15th April 2017

Walkin Time : 10:00 AM to 02:00 PM

Venue Details :

Accenture, Mantri Cosmos,
ISB Road, Financial District,
Hyderabad – 500032
Landmark: Opposite ICICI Bank, Near Kapil Towers

Websitewww.accenture.com

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